Shipping policy
Shipping Policy
At Joolz.ae, we strive to deliver your orders swiftly and in perfect condition. Below are the details of our shipping process, delivery timelines, and associated costs.
Shipping Process
- All orders are processed within 1-2 business days after confirmation.
- We partner with trusted courier services to ensure safe and timely delivery.
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor your shipment.
Delivery Charges
- UAE Delivery: Enjoy Free Shipping on all orders within the UAE.
- International Delivery: Currently, we do not offer international shipping.
Delivery Time
- Within UAE: Orders are typically delivered within 2-4 business days, depending on your location.
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International: Not available at the moment.
Please keep the proof of delivery receipt signed and confirmed by the customer - Process of shipping the items/good conditions (ex. courier)
- Should mention the delivery fees for local and international (if applicable) or free delivery.
- Delivery time to local and international (if applicable)
We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier. Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.
Merchant must include how the delivery of the services would happen/reach the customer.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at mohammed@brandhubfzc.com or contact us at Selfoss Trading LLC, Dubai, UAE, +971 6532 8960